Information about my background and experience
My name is Bauke. I was born in a small village in The Netherlands, but have been living in the United Kingdom for over 15
years. The United Kingdom has become my home. I am located in Falkirk (Scotland) and have recently started working
as a consultant, offering high quality Excel consulting and training services, and professional data analysis, report writing and
data entry services to the public and companies of any size.
Having received very positive feedback in the past years regarding
the Excel advice I gave to colleagues, they suggested that I should offer Excel training one a commercial basis. As a result, I completed
an analysis, focusing on training modules that are currently available and feedback from companies and customers. Due to my data analysis,
report writing and data entry experience, I also included these services in my research.
I now offer six professional services
that are unique to businesses of all sizes and to everyone else who wants to take advantage of them. I help my customers free up their
precious time so they can concentrate on more important aspects of their business.
My main aim is to get to know you, your business
and how you work. Getting to know your business will help me provide you with world-class service and a high-quality product.
working hours are Monday to Saturday between 8 am and 6 pm. I am usually online until 9 pm. Evening appointments, consultations and
assignments outside of these hours are available upon request. I am to reply to any messages within four business hours.
contact me to discuss your requirements. I will respond to any queries within 24 hours. I look forward to working with you.
My mission is provide world-class Excel consulting and training, and data analysis, report writing and data entry services and
an end product to the highest quality.
Why Hire Me?
Same day service available, subject to availability
35 years of experience working with spreadsheets like Multiplan, Lotus 1-2-3 and Excel
Over 25 years of experience working with Microsoft Excel, including coaching and creating professional spreadsheets and dashboards
15 year bookkeeping experience in a variety of positions, generating and processing invoices and statements, conducting payment chases,
entering customer receipts and supplier payments and completing bank reconciliations
15 years of customer service experience with very positive feedback from employers, clients and customers alike
Received several awards for providing outstanding customer service
Over 10 years of experience analysing data and writing reports in a professional environment
Over nine years of data entry experience with excellent attention to detail and data entry accuracy of over 99.99%
Eight years experience in big call centers, including providing reports on call center metrics like CSAT, KPI, NPS, schedule adherence,
Bradford factor, compliance, etc
Over five years of account management experience, monitoring and improving account performances, creating professional and easy-to-read
account reviews, improving revenue
Experience using a wide variety of applications, including but not limited to Microsoft Access, Microsoft Excel, Oracle, Microsoft
Powerpoint, Quickbooks, Sage, Salesforce, SAP and Microsoft Word
I am professional, customer focused and obsessed with providing world-class service and high-standard solutions to help you advance
your business. My organisational, planning and time and schedule management skills are exceptional. I have excellent analytical and
problem-solving skills and am obsessed with attention to detail. Additionally, I am hard-working, enthusiastic and have a great passion
for managing big amounts of data. I have outstanding communication skills, am honest, open, polite, friendly and respectful. My listening
skills are admirable, I am reliable, responsible and have a can-do approach.
I can complete most work remote from my home office
but can attend your office for meetings or complete the work onsite at your request. I also use Messenger, Skype and WhatsApp for
online consultations and meetings.
Experience: Previous employers and projects
Experience includes, but not limited to:
Improved revenue while working as an account manager and as a hotel manager by finding new opportunities through data analysis.
Successfully trained and coached new staff at many different employers.
Received several awards for providing world-class customer service.
And many more.
35 years of spreadsheet experience
Over 25 years of Microsoft Excel experience
15 years of experience in bookkeeping
15 years of experience in customer service
Over 10 years experience in data analysis and report writing
Over nine years of experience entering data
Eight years of experience in big call centers
Over five years of experience in account management roles
Experience using many software applications and tools
Fully focused on the success of customers and clients
Obsessed by providing world-class service and high-end solutions
Excellent planning skills
Exceptional schedule and time management skills
Outstanding analytical skills
First-rate problem solving skills
Huge passion for managing any amount of data
Great communication skills
Admirable listening skills
Bauke Schuurmans. All Rights Reserved