About Me
 
 
 
 
 
 
Information about my background and experience

My name is Bauke. I was born in a small village in The Netherlands, but have been living in the United Kingdom for over 15 years. The United Kingdom has become my home. I am located in Falkirk (Scotland) and have recently started working as a consultant, offering high quality Excel consulting and training services, and professional data analysis, report writing and data entry services to the public and companies of any size.
 
Having received very positive feedback in the past years regarding the Excel advice I gave to colleagues, they suggested that I should offer Excel training one a commercial basis. As a result, I completed an analysis, focusing on training modules that are currently available and feedback from companies and customers. Due to my data analysis, report writing and data entry experience, I also included these services in my research.
 
I now offer six professional services that are unique to businesses of all sizes and to everyone else who wants to take advantage of them. I help my customers free up their precious time so they can concentrate on more important aspects of their business.
 
My main aim is to get to know you, your business and how you work. Getting to know your business will help me provide you with world-class service and a high-quality product.
 
My working hours are Monday to Saturday between 8 am and 6 pm. I am usually online until 9 pm. Evening appointments, consultations and assignments outside of these hours are available upon request. I am to reply to any messages within four business hours.
 
Please  contact me to discuss your requirements. I will respond to any queries within 24 hours. I look forward to working with you.

Mission

My mission is provide world-class Excel consulting and training, and data analysis, report writing and data entry services and an end product to the highest quality.

Why Hire Me?

Free quotes
Same day service available, subject to availability
35 years of experience working with spreadsheets like Multiplan, Lotus 1-2-3 and Excel
Over 25 years of experience working with Microsoft Excel, including coaching and creating professional spreadsheets and dashboards
15 year bookkeeping experience in a variety of positions, generating and processing invoices and statements, conducting payment chases, entering customer receipts and supplier payments and completing bank reconciliations
15 years of customer service experience with very positive feedback from employers, clients and customers alike
Received several awards for providing outstanding customer service
Over 10 years of experience analysing data and writing reports in a professional environment
Over nine years of data entry experience with excellent attention to detail and data entry accuracy of over 99.99%
Eight years experience in big call centers, including providing reports on call center metrics like CSAT, KPI, NPS, schedule adherence, Bradford factor, compliance, etc
Over five years of account management experience, monitoring and improving account performances, creating professional and easy-to-read account reviews, improving revenue
Experience using a wide variety of applications, including but not limited to Microsoft Access, Microsoft Excel, Oracle, Microsoft Powerpoint, Quickbooks, Sage, Salesforce, SAP and Microsoft Word
Fast turnaround time

I am professional, customer focused and obsessed with providing world-class service and high-standard solutions to help you advance your business. My organisational, planning and time and schedule management skills are exceptional. I have excellent analytical and problem-solving skills and am obsessed with attention to detail. Additionally, I am hard-working, enthusiastic and have a great passion for managing big amounts of data. I have outstanding communication skills, am honest, open, polite, friendly and respectful. My listening skills are admirable, I am reliable, responsible and have a can-do approach.
 
I can complete most work remote from my home office but can attend your office for meetings or complete the work onsite at your request. I also use Messenger, Skype and WhatsApp for online consultations and meetings.

Experience: Previous employers and projects

Website security
Experience includes, but not limited to:
Improved revenue while working as an account manager and as a hotel manager by finding new opportunities through data analysis.

Successfully trained and coached new staff at many different employers.

Received several awards for providing world-class customer service.

And many more.

Achievements

35 years of spreadsheet experience

Over 25 years of Microsoft Excel experience

15 years of experience in bookkeeping

15 years of experience in customer service

Over 10 years experience in data analysis and report writing

Over nine years of experience entering data

Eight years of experience in big call centers

Over five years of experience in account management roles

Experience using many software applications and tools

Experience

Highly professional

Fully focused on the success of customers and clients

Obsessed by providing world-class service and high-end solutions

Highly organised

Excellent planning skills

Exceptional schedule and time management skills

Outstanding analytical skills

First-rate problem solving skills

Attention-to-detail freak

Hard-working

Enthusiastic

Huge passion for managing any amount of data

Great communication skills

Honest

Open

Polite

Friendly

Respectful

Reliable

Responsible

Can-do approach

Admirable listening skills

Characteristics

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Bauke Schuurmans. All Rights Reserved